FAQs & More!

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Last updated March 29, 2023

 

OVERVIEW

This website is operated by Unraveling Architecture, sponsored by Unraveling Design LLC. Throughout the site, the terms “we”, “us” and “our” refer to Unraveling Architecture. Unraveling Architecture offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

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By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

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Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

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Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

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Our store is hosted on Wix. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

 

AGREEMENT TO TERMS

These Terms of Use constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and Unraveling Design LLC ("Company", “we”, “us”, or “our”), concerning your access to and use of the http://www.unravelingarchitecture.com website as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the “Site”). You agree that by accessing the Site, you have read, understood, and agreed to be bound by all of these Terms of Use. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS OF USE, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE AND YOU MUST DISCONTINUE USE IMMEDIATELY.

 

Supplemental terms and conditions or documents that may be posted on the Site from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms of Use at any time and for any reason. We will alert you about any changes by updating the “Last updated” date of these Terms of Use, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Terms of Use to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Terms of Use by your continued use of the Site after the date such revised Terms of Use are posted.

 

The information provided on the Site is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Site from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

 

The Site is not tailored to comply with industry-specific regulations (Health Insurance Portability and Accountability Act (HIPAA), Federal Information Security Management Act (FISMA), etc.), so if your interactions would be subjected to such laws, you may not use this Site. You may not use the Site in a way that would violate the Gramm-Leach-Bliley Act (GLBA).

 

The Site is intended for users who are at least 13 years of age. All users who are minors in the jurisdiction in which they reside (generally under the age of 18) must have the permission of, and be directly supervised by, their parent or guardian to use the Site. If you are a minor, you must have your parent or guardian read and agree to these Terms of Use prior to you using the Site.

 

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INTELLECTUAL PROPERTY RIGHTS

Unless otherwise indicated, the Site is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of the United States, international copyright laws, and international conventions. The Content and the Marks are provided on the Site “AS IS” for your information and personal use only. Except as expressly provided in these Terms of Use, no part of the Site and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

 

Provided that you are eligible to use the Site, you are granted a limited license to access and use the Site and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use. We reserve all rights not expressly granted to you in and to the Site, the Content and the Marks.

 

 

USER REPRESENTATIONS

By using the Site, you represent and warrant that: (1) all registration information you submit will be true, accurate, current, and complete; (2) you will maintain the accuracy of such information and promptly update such registration information as necessary; (3) you have the legal capacity and you agree to comply with these Terms of Use; (4) you are not under the age of 13; (5) you are not a minor in the jurisdiction in which you reside, or if a minor, you have received parental permission to use the Site; (6) you will not access the Site through automated or non-human means, whether through a bot, script or otherwise; (7) you will not use the Site for any illegal or unauthorized purpose; and (8) your use of the Site will not violate any applicable law or regulation.

 

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof).

 

 

USER REGISTRATION

You may be required to register with the Site. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.

 

 

PRODUCTS

All products are subject to availability. We reserve the right to discontinue any products at any time for any reason. Prices for all products are subject to change.

 

 

PURCHASES AND PAYMENT

We accept the following forms of payment:

 

-  Visa

-  Mastercard

-  American Express

-  Discover

 

You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Site. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. Sales tax will be added to the price of purchases as deemed required by us. We may change prices at any time. All payments shall be in U.S. dollars.

 

You agree to pay all charges at the prices then in effect for your purchases and any applicable shipping fees, and you authorize us to charge your chosen payment provider for any such amounts upon placing your order. We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment.

 

We reserve the right to refuse any order placed through the Site. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same payment method, and/or orders that use the same billing or shipping address. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

 

 

REFUNDS POLICY

 

Please review our Refund Policy posted on the Site prior to making any purchases.

 

 

PROHIBITED ACTIVITIES

 

You may not access or use the Site for any purpose other than that for which we make the Site available. The Site may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.

 

As a user of the Site, you agree not to:

 

1. Systematically retrieve data or other content from the Site to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.

2. Make any unauthorized use of the Site, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretenses.

3. Use a buying agent or purchasing agent to make purchases on the Site.

4. Use the Site to advertise or offer to sell goods and services.

5. Circumvent, disable, or otherwise interfere with security-related features of the Site, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Site and/or the Content contained therein.

6. Engage in unauthorized framing of or linking to the Site.

7. Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.

8. Make improper use of our support services or submit false reports of abuse or misconduct.

9. Interfere with, disrupt, or create an undue burden on the Site or the networks or services connected to the Site.

10. Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.

11. Attempt to impersonate another user or person or use the username of another user.

12. Sell or otherwise transfer your profile.

13. Use any information obtained from the Site in order to harass, abuse, or harm another person.

14. Use the Site as part of any effort to compete with us or otherwise use the Site and/or the Content for any revenue-generating endeavor or commercial enterprise.

15. Decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Site.

16. Attempt to bypass any measures of the Site designed to prevent or restrict access to the Site, or any portion of the Site.

17. Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Site to you.

18. Delete the copyright or other proprietary rights notice from any Content.

19. Copy or adapt the Site’s software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.

20. Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the Site or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Site.

21. Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats (“gifs”), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as “spyware” or “passive collection mechanisms” or “pcms”).

22. Except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Site, or using or launching any unauthorized script or other software.

23. Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Site.

24. Use the Site in a manner inconsistent with any applicable laws or regulations.

 

 

USER GENERATED CONTRIBUTIONS

The Unraveling Architecture website may invite you to chat, contribute, or participate in blogs, messages, and other interactive features. When you create or make available any Contributions, you thereby represent and warrant that:

 

1. The creation, distribution, transmission, public display, or performance, and the accessing, downloading, or copying of your Contributions do not and will not infringe the proprietary rights, including but not limited to the copyright, patent, trademark, trade secret, or moral rights of any third party;

2. Violates or infringes in any way upon the rights of others;

3. Is unlawful, threatening, abusive, defamatory, invasive of privacy or publicity rights, vulgar, obscene, profane, or otherwise objectionable;

4. Encourages conduct that would constitute a criminal offense, gives rise to civil liability, or otherwise violates any law; 

5. Contains advertising or any solicitation with respect to products or services, unless we have agreed to such postings in advance in writing;

6. Your Contributions do not violate any applicable law, regulation, or rule;

7. Your Contributions do not violate the privacy or publicity rights of any third party;

8. Your Contributions do not contain any material that solicits personal information from anyone under the age of 18 or exploits people under the age of 18 in a sexual or violent manner;

9. Your Contributions do not violate any applicable law concerning child pornography, or otherwise intended to protect the health or well-being of minors;

10. Your Contributions do not include any offensive comments that are connected to race, national origin, gender, sexual preference, or physical handicap;

11. Your Contributions do not otherwise violate, or link to material that violates, any provision of these Terms of Use, or any applicable law or regulation.

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Any contributions or comments made by you to the Unraveling Architecture website may be modified, transmitted, displayed, or used by Unraveling Architecture. By posting or contributing any content, you grant Unraveling Architecture a non-exclusive, royalty-free, perpetual, and worldwide right to modify, transmit, display, and use any comments you make or content you provide. 

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Unraveling Architecture takes no responsibility for any comments or content posted by you or any third party. Unraveling Architecture reserves the right to remove any content for any reason, including but not limited to, at our sole discretion, comments or content deemed offensive, inappropriate, or in violation of these Terms and Conditions.

 

CONTRIBUTION LICENSE

By submitting any content, including but not limited to text, photographs, videos, and audio recordings, to Unraveling Architecture, you grant Unraveling Architecture a non-exclusive, worldwide, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content in any form, media, or technology, whether now known or hereafter developed, and for any purpose, including but not limited to promoting and redistributing the website.

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By submitting any content, you represent and warrant that: (a) you are the sole creator and owner of the content or have the necessary licenses, rights, consents, and permissions to submit such content and grant the licenses to Unraveling Architecture; (b) the content does not and will not infringe or violate any third-party rights, including but not limited to copyright, trademark, patent, trade secret, privacy, publicity, or moral rights; (c) the content is not unlawful, harmful, defamatory, pornographic, obscene, or harassing; (d) the content does not contain any viruses, Trojan horses, worms, time bombs, or other computer programming routines that are intended to damage, interfere with, intercept, or expropriate any system, data, or personal information; and (e) the content does not contain any false or misleading statements or claims.

Unraveling Architecture reserves the right to remove any content at any time and for any reason, without prior notice to you.

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THIRD-PARTY WEBSITES AND CONTENT

Unraveling Architecture may contain links to third-party websites or display content from third-party sources. These links and content are provided for your convenience and do not imply endorsement or responsibility for the content, products, services, or policies of these third-party websites or sources.

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You acknowledge and agree that Unraveling Architecture is not responsible for the accuracy, availability, completeness, legality, or decency of any third-party websites or content. You access and use them at your own risk and subject to the terms and conditions of those websites or sources.

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Unraveling Architecture reserves the right to remove any link or content at any time, for any reason, without notice. You agree to indemnify, defend, and hold harmless Unraveling Architecture, its affiliates, and their respective officers, directors, employees, agents, licensors, and suppliers from any and all claims, losses, liabilities, damages, costs, and expenses arising from or related to your access or use of any third-party websites or content.

 

SITE MANAGEMENT

Unraveling Architecture reserves the right to monitor the site for any unauthorized or objectionable conduct. We also reserve the right to take any action that we deem necessary, including but not limited to terminating or suspending access to the site, removing any content, or reporting any suspicious or illegal activity to law enforcement. We will not be held liable for any damages or losses resulting from such actions.

 

PRIVACY POLICY

At Unraveling Architecture, we are committed to protecting your privacy. This privacy policy outlines the types of information we collect from you, how we use and protect it, and your rights in relation to your personal information.

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Types of Information We Collect:

• Personal information such as your name, email address, and contact information.

• Usage information such as your IP address, browser type, and device information.

• Information you provide to us voluntarily such as feedback, comments, and survey responses.

How We Use Your Information:

• To improve our website and services, including personalizing your experience.

• To communicate with you about our products, services, and promotions.

• To send you newsletters and other marketing materials.

• To comply with legal obligations.

How We Protect Your Information:
We take reasonable measures to protect your personal information from unauthorized access, disclosure, and misuse.

Your Rights:

• You have the right to access, correct, or delete your personal information.

• You have the right to withdraw your consent to our use of your personal information.

• You have the right to lodge a complaint with a data protection authority.

Third-Party Links:
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.

Changes to Privacy Policy:
We reserve the right to update or modify this privacy policy at any time. We encourage you to review this policy regularly.

By using our website, you consent to our privacy policy.

 

Further, we do not knowingly accept, request, or solicit information from children or knowingly market to children. Therefore, in accordance with the U.S. Children’s Online Privacy Protection Act, if we receive actual knowledge that anyone under the age of 13 has provided personal information to us without the requisite and verifiable parental consent, we will delete that information from the Site as quickly as is reasonably practical.

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COPYRIGHT INFRINGEMENTS

Unraveling Architecture respects the intellectual property rights of others and expects its users to do the same. In accordance with the Digital Millennium Copyright Act (“DMCA”) and other applicable laws, Unraveling Architecture has adopted a policy of terminating, in appropriate circumstances and at Unraveling Architecture’s sole discretion, account holders who repeatedly infringe the intellectual property rights of others. If you believe that any material on the Website infringes upon any copyright which you own or control, you may send a written notification of such infringement to our designated agent at the email address listed on our Contact page. 

 

TERM AND TERMINATION

This Agreement shall remain in full force and effect while you use the Unraveling Architecture website. You may terminate your use or participation at any time, for any reason, by following the instructions for terminating user accounts in your account settings or by contacting us at natalieperri@unravelingarchitecture.com.

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We may terminate or suspend your access to the Unraveling Architecture website at any time, without notice, for any reason, including without limitation, breach of this Agreement. Upon termination or suspension, regardless of the reasons, your right to use the Unraveling Architecture website immediately ceases, and you acknowledge and agree that we may immediately deactivate or delete your account and all related information and files in your account and/or bar any further access to such files or the Unraveling Architecture website. We shall not be liable to you or any third party for any claims or damages arising out of any termination or suspension or any other actions taken by us in connection with such termination or suspension.

If applicable law requires us to provide notice of termination or cancellation, we may give prior or subsequent notice by posting it on the Unraveling Architecture website or by sending a communication to any address (email or otherwise) that we have for you in our records.

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You agree that all terminations and suspensions for cause shall be made in our sole discretion and that we shall not be liable to you or any third party for any termination or suspension of your account or access to the Unraveling Architecture website.

 

If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.

 

 

MODIFICATIONS AND INTERRUPTIONS

We reserve the right to modify or discontinue the website or any portion of the website at any time, with or without notice to you. We will not be liable to you or any third party if we exercise our right to modify or discontinue the website. We may also interrupt the operation of the website for maintenance or updates, or for any other reason, with or without notice to you. You agree that we will not be liable to you or any third party for any modification, suspension, or discontinuance of the website or any portion thereof.

 

GOVERNING LAW

This website and its terms of use shall be governed by and construed in accordance with the laws of the state or country where the website is registered (Commonwealth of Pennsylvania), without giving effect to any principles of conflicts of law. Any legal action or proceeding arising out of or relating to this website or its terms of use shall be brought in the courts of the state or country where the website is registered. You hereby submit to the exclusive jurisdiction and venue of such courts and waive any objection based on inconvenient forum.

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DISPUTE RESOLUTION

 

Binding Arbitration

Any dispute, controversy, or claim arising out of or relating to the use of this website and its services shall be resolved through binding arbitration conducted in accordance with the rules of the American Arbitration Association. The arbitration shall take place in [Philadelphia, PA] and be conducted by a single arbitrator. The decision of the arbitrator shall be final and binding on all parties and may be enforced in any court of competent jurisdiction. Each party shall bear its own costs and expenses related to the arbitration, including attorney's fees. This binding arbitration clause shall survive the termination or expiration of these terms and conditions.

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Restrictions

The content on this website is owned by Unraveling Architecture and is protected by copyright laws. You may not reproduce, distribute, modify, or transmit any content on this website without prior written permission from Unraveling Architecture. The information provided on this website is for educational purposes only and should not be considered as professional advice. Unraveling Architecture reserves the right to restrict or remove access to this website at any time and without notice.

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Exceptions to Arbitration

The following claims or disputes are not subject to the arbitration clause and must be resolved in a court of competent jurisdiction:

1. Any claim or dispute that involves intellectual property rights or infringement, including but not limited to trademark, copyright, or patent infringement.

2. Any claim or dispute that arises from or relates to allegations of fraud, intentional misconduct, or criminal activity.

3. Any claim or dispute that is subject to a regulatory investigation or proceeding by a government agency.

4. Any claim or dispute that involves the enforcement of the website's terms of use, privacy policy, or other legal agreements.

5. Any claim or dispute that is exempted by applicable law.

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CORRECTIONS

Unraveling Architecture makes every effort to ensure the accuracy and reliability of the information provided on this website. However, we cannot guarantee that all of the information is error-free and we reserve the right to correct any errors or inaccuracies that may occur. The website and its content are provided on an "as is" basis without any representations or warranties, express or implied. Unraveling Architecture will not be held liable for any direct or indirect damages arising from the use of this website or its content.

 

 

DISCLAIMER

The information provided on Unraveling Architecture is for educational purposes only. We do not guarantee the accuracy, completeness, or usefulness of any content provided, and we shall not be held responsible or liable for any errors or omissions in the content.

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Our content is intended to enhance your elementary knowledge base of architecture and should not be used as a substitute for professional architectural or civil consultation. It is important to seek the advice of a qualified professional before making any decisions related to architecture or civil engineering.

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Furthermore, please note that Unraveling Architecture is not a substitute for college educational classes or any other professional architectural education. Our content is offered free of charge, and we make no warranties or guarantees regarding its availability or accuracy. By using our website and content, you agree to hold Unraveling Architecture harmless and release us from any and all liability for any damages or losses arising from your use of our website or content.

 

 

LIMITATIONS OF LIABILITY

The use of Unraveling Architecture and its content is at your own risk. In no event shall Unraveling Architecture or its owners, contributors, or affiliates be liable for any damages or losses arising out of or in connection with the use of our website or content, including but not limited to direct, indirect, incidental, consequential, special, or punitive damages, even if we have been advised of the possibility of such damages.

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We do not warrant or guarantee the accuracy, completeness, or timeliness of any information provided on Unraveling Architecture. We do not endorse or assume responsibility for any third-party content or linked websites.

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We reserve the right to modify, suspend, or discontinue any aspect of our website or content at any time without notice.

By using our website and content, you agree to release, indemnify, and hold harmless Unraveling Architecture and its owners, contributors, and affiliates from any and all claims, damages, expenses, and liabilities, including reasonable attorneys' fees, arising from your use of our website or content.

 

 

INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Unraveling Architecture and its affiliates, directors, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorney fees, arising from or related to your use of the website, your violation of these terms and conditions, or your violation of any rights of another. You agree that Unraveling Architecture has no liability whatsoever for any use or misuse of the website or any information or services provided through the website.

 

USER DATA

Unraveling Architecture respects the privacy of its users and is committed to protecting the personal information that users share with us. We collect user data, including but not limited to, names, email addresses, and other personally identifiable information, solely for the purpose of providing and improving our services to our users. We will never share, sell, or rent user data to third parties without your explicit consent, except as required by law or as necessary to protect the rights and safety of our users, Unraveling Architecture, or others.

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By using the website, you consent to the collection, use, and disclosure of your personal information as described in this user data clause. You also agree to take responsibility for maintaining the accuracy and completeness of your personal information, and to promptly update any changes to your personal information by contacting us.

Unraveling Architecture reserves the right to modify this user data clause at any time, without prior notice. Your continued use of the website after any such changes will constitute your acceptance of the revised user data clause.

 

ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES

Visiting the Site, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SITE. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.

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CONTACT US

In order to resolve a complaint regarding the Site or to receive further information regarding use of the Site, please contact us at:

Unraveling Design LLC

natalieperri@unravelingarchitecture.com

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